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> Frequently Asked Questions

General

What are the technical requirements for using this website?

Apart from an internet connection, you will need either a desktop PC, Mac and/or laptop computer. Alternatively, you can operate the site using your smartphone (iPhone, Android etc.) or tablet (iPad, Android etc.).

  • PC, Mac und Laptop: PC, Mac or laptop: Please use a modern web browser, such as the latest versions of Google ChromeMozilla FirefoxApple Safari oder Microsoft Internet Explorer (version 10 or higher). Outdated browsers (such as Internet Explorer 8 or 9) are not supported. Of course all the downloads listed here are free of charge.

  • iOS: iOS: Should you use an iPhone or iPad, please make sure you are running at least iOS Version 6.x or higher. Older versions of iOS are not supported.

  • Android: Android: If you use an Android smartphone or tablet (Google Nexus, Samsung Galaxy, HTC One etc.), we recommend using Google Chrome or Mozilla Firefox and ensuring you have installed Android 4.x or higher.

Please note: Using a mobile data connection (3G, LTE) may incur additional costs, depending on your mobile service provider. We recommend using a DSL or cable connection with an internet flat rate.

Your user account

How do I register?

You can register using your e-mail address, user name and password. Once you have registered, you will receive an e-mail from us containing a link that you need to click in order to confirm your registration and activate your account. This is the only way we can ensure that your e-mail address has not been misused.

Privacy and legal protection

What is your privacy protection policy?

Your data is safe with us! We have always placed great value on data protection, confidentiality and privacy. That is why we guarantee that there will be no improper use of your data and they will not be made available to third parties.

Why do I have to confirm that I have the required legal age?

Every country has different laws on the use of websites with adult contents. We want to comply with national legislation, including the protection of minors, and will activate an age verification system prior to entering the site if so required. As a rule, we do our best to keep this age check simple and free of charge for you as a user. Please follow any instructions given by the system.

Tokens

What are "tokens" and how can I get them?

"tokens" are our virtual currency. You need them to download photosets, videos. You can purchase tokens on our payment page. We cooperate with certified and professional payment service providers such as Epoch or Sofortüberweisung, and guarantee secure handling and confidentiality of your data. Plus, keep your eyes peeled for our great bonus campaigns, which grant free bonus tokens on your next purchase!

Other

What do I do in case I have any other issues or questions?

Our competent support team is always available for you! Just send us a message using our contact form. We will try to help you as fast as possible. Of course you can also use the form for any other type of praise or criticism. We are always happy to get feedback from our users!

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